Insurance Question
Oct. 20th, 2005 10:14 amI've send yet another useless complaint to HR about our third party insurers website. Claims do not show up on the website until they are paid, employees can not see them while they are being processed.
For those who have medical insurance in the US, I'm curious if your insurer has this ability on their website and am also curious if your insurer has the ability to show your EOB forms online. Prior to our companies aquistion in 2004 we had Aetna (and before that United Health Care) and we were able to do both of the above.
I suspect it's lazyness on the insurers part and not HIPPA rules, but want to know how it is for others.
For those who have medical insurance in the US, I'm curious if your insurer has this ability on their website and am also curious if your insurer has the ability to show your EOB forms online. Prior to our companies aquistion in 2004 we had Aetna (and before that United Health Care) and we were able to do both of the above.
I suspect it's lazyness on the insurers part and not HIPPA rules, but want to know how it is for others.