The USPS s*cks

[lesliepear]

Last week I ordered some sale items from Naartjie. I wanted them delivered to my office in NYC - zip code 10036.

Well, as it turns out they have been attempted to be delivered to an address in zip code 10013 and are now sitting in the 10013 post office. There are TWO 10013 post offices (neither being near me). You can't call them - both of the numbers are not in service. I ended up calling the 800-ASK-USPS number and filing a complaint yesterday. The package was attempted to be redelivered yesterday and is still sitting in the 10013 post office, so I called again today.

I wish I could find the e-mail for the US Postmaster general, I'd blast him. (Hey, it works for other companies...why not the postal service!)

Comments

[madison-mom.livejournal.com]

I'm confused? Why are you blaming the post office?

[lesliepear.livejournal.com]

I am not sure if the package had the wrong zip code or not.

Either way, there is no way for me to contact the post office it is stuck at to ask them to fix the address - it makes no sense that post offices have non working phone #s listed on the USPS website.

I think I had this same problem before with the company at my old office address, their software seems to put the wrong zips on things. But I got the package without having to contact the post office.

[madison-mom.livejournal.com]

Chances are they will not fix the address. It depends on the person you get on the phone. If they are nice they will do others might say they "can't" do it. About a year ago all post office went to the 800 number. There is a number to call them but that is for employee's and for emergencies calls from family. I only know this because my husband is a clerk for the Post office.

[lesliepear.livejournal.com]

Well, if they won't fix the address (I still don't know if was addressed wrong) - I'd prefer they send it back to California and I'll get my charges reversed on the credit card.

That's so weird that you can't call A post office anymore. They should take the phone #s off the USPS.GOV site then.